BMW of San Rafael - San Rafael, CA | Cars.com (2022)

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4.7

(176 reviews)

Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 7:00am–5:00pm 9:00am–6:00pm
Sunday Closed 10:00am–5:00pm

(415) 482-2099 (415) 482-2099

Inventory

  • No photo available

    BMW Certified 2020 BMW X1

    30,417 mi.

    $32,900

    CPO Warrantied

  • No photo available

    BMW Certified 2019 BMW X7

    34,825 mi.

    $65,900

    CPO Warrantied

  • No photo available

    BMW Certified 2019 BMW X5

    27,667 mi.

    $49,900

    CPO Warrantied

  • No photo available

    BMW Certified 2020 BMW X3

    19,033 mi.

    $39,900

    CPO Warrantied

  • No photo available

    BMW Certified 2019 BMW 530

    25,745 mi.

    $36,988

    CPO Warrantied

See all 41 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2005.

We strive to create a lasting relationship with the BMW owners that come to our Center for sales or service. You're not just a client you're part of the BMW of San Rafael Family.

We're a family owned and operated Authorized BMW Center in San Rafael specializing in new and certified pre-owned BMW cars and SAVs. Sonnen BMW is a factory certified BMW repair facility as well as an authorized warranty repair Center. We offer the finest selection of new and used BMWs in the Bay Area with over 200 cars in-stock to choose from.

(Video) Sonnen BMW, San Rafael CA 94901

The BMW Center for Marin County and the Northern Bay Area of California. Celebrating 40 years of excellence!

Photos & Videos

1/9

1

Reviews

4.7

(176 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of BMW of San Rafael from DealerRater.

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Write a review

5.0

I've been going to this particular BMW dealer for around

August 16, 2022

By scottstanley on DealerRater

I've been going to this particular BMW dealer for around 10 years. I've leased car after car and I've received consistent, quality service in every interaction. My sales guy, Peter Rennert, is the absolute best. He has always given me the impression that he cares most about me and meeting my needs. Buying a car is usually a big stressful ordeal, but Peter makes it comfortable and fun. I so appreciate everything he (and his team) has done for me and I'll certainly be going back for my next lease! Thank you, Peter!

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
(Video) Sonnen BMW, San Rafael CA 94901
  • Does recommend this dealer
  • Shopped for a new car

0 people out of 0 found this review helpful.

1.0

Bought a used car, paid cash.

June 28, 2022

By Crazydarndog on DealerRater

Bought a used car, paid cash. Waiting for Title. Nothing. Contacted DMV. Told there is a lien on the car. Contacted Dealership multiple times. Even went down in person. No one bothering to respond to my inquiries. Think twice about doing business here. They simply do not care about you.

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car

0 people out of 0 found this review helpful.

2.0

Service is horrible and poor service management and they...

Service is horrible and poor service management and they fake it saying they fixed it Advice to avoid this dealer

Rating breakdown (out of 5):

  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair

0 people out of 0 found this review helpful.

5.0

Great leasing experience with Jessy Custodio. He was...

October 29, 2021

By rbrown on DealerRater

Great leasing experience with Jessy Custodio. He was completely transparent with all of the lease numbers (money factor, residual, etc) and put out a great deal right at the beginning. Super fast and easy transaction.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car

0 people out of 0 found this review helpful.

1.0

Not returning to the service dept: Unabashedly...

October 8, 2021

(Video) The all-electric 2022 BMW i4 in San Rafael, CA

By WATERGIRL1666 on DealerRater

Not returning to the service dept: Unabashedly condescending, dismissive, unprofessional - It's remarkable. Luis is 👍

Rating breakdown (out of 5):

  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair

0 people out of 0 found this review helpful.

1.0

I purchased my BMW x3 at BMW of San Rafael. It seemed...

August 30, 2021

By Disappointed on DealerRater

I purchased my BMW x3 at BMW of San Rafael. It seemed like a good experience at the time as they promised to fix a few things on the car that needed it. Not trusting a car salesman completely I had them put it in writing. I have been fighting with them for three years to keep their word and may go to small claims court as they are refusing. Terrible! They are actually breaking a written contract.

Rating breakdown (out of 5):

  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car

0 people out of 0 found this review helpful.

5.0

Had a wonderful buying experience at BMW, very easy...

January 31, 2021

By connersherline on DealerRater

Had a wonderful buying experience at BMW, very easy process! Peter Rennert helped me and he was very thorough, explained everything, and advocated for me in the negotiation process. I love the car and am very excited to be part of the BMW of San Rafael family!

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car

0 people out of 0 found this review helpful.

5.0

Jessy is the best.

May 26, 2020

By sdsualums on DealerRater

My second lease here (5 total BMW leases) and Jessy always gets me a great deal and makes it easy. I will use hims again for sure.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car

1 person out of 1 found this review helpful.

5.0

I Love This

April 26, 2020

By RafaCrack on DealerRater

I Love This The Best Page! That So Good Page Thanks And i love this that the best i love its the best of the year

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair

Worked with:

  • Kyle Gray

0 people out of 0 found this review helpful.

(Video) 2005 BMW 330 San Rafael CA 94901

5.0

OUTSTANDING Customer Service by PETER!

January 27, 2020

By Corrine Perri on DealerRater

I have been car shopping for a few weeks and I have never worked with someone so knowledgeable, professional and patient. He is a gem! When I am ready for my next BMW, I will definitely return to this dealership because of Peter.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car

Worked with:

  • Peter Rennert

0 people out of 0 found this review helpful.

Read all 176 reviews

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